Placing an Order

To place an order on our website, please use our secure on-line shopping basket and enter your credit card information. If you would like to place an order by phone, please call us on 01453 842493. If you have questions regarding any of our products and services, you can also use our Contact Us form, but why not just give us a call?

We answer our telephones Monday - Friday 9am - 5pm. Please call us on 01453 842493
 
Methods of Payment

We accept Visa, Visa Debit,Mastercard, Maestro, Solo, Electron and PayPal. We can also accept cheques which must be sent along with your order to:

J.C. Household Ltd
Dyers Brook
Wotton-Under-Edge
Gloucestershire
GL12 7JW

All orders by cheque will be sent upon receipt of and clearance of payment.

If you order online and pay with your Credit or Debit card, the payment is taken from your account immediately.

Please Note:  The following company name will appear on your bank statement: “JC HOUSEHOLD”
 
Delivery Information

Mainland UK (excluding Scottish Highlands)  FREE Delivery
Scottish Highlands: 3-5 Working Days - NOW FREE
Northern ireland: 3-5 Working Days - NOW FREE
Channel Islands: 3-5 Working Days - £9.95
Republic of Ireland: 3-5 Working Days -£9.95

Rug House have worked very hard to put in place an efficient and reliable FREE DELIVERY SERVICE. (UK Mainland customers only)

Despatch schedule:

Our Next Day Delivery Service

Orders placed Monday-Friday before 2pm will be sent out same day for next day delivery
Orders placed after 2pm or on Saturday or Sunday will be sent out next working day and delivered the day after
Please make allowances for Christmas, Bank Holidays etc.

More details can be found on our Delivery Information Page